Solve Your Account Receivable Problems and Collect More Revenue with the Nation’s Leading Dental Billing Company, Olympus.
Olympus is a specialized Dental Billing Company that is premised on providing comprehensive support to all of our clients, allowing you to collect 100% of the compensation that you are owed. Our team of dental billing specialists, effectively process all aspects of the insurance claims, eliminating accounts receivable over ninety (90) days.
Key Features of Olympus Dental Billing Services
Daily Posting of EOBs
All insurance payments and insurance contract adjustments are posted to the patient ledgers accurately and timely–within 24 hours after the EOB is scanned by your office. Our team of dental insurance billing managers will communicate daily with your office manager via email to ensure smooth end-of-day close-out of patient ledgers.
Appealing Denied Claims
If a claim is denied, we will immediately investigate the cause and appeal the claim that same day. This attention to detail ensures that we collect as quickly as possible the outstanding balances that you are owed.
Verification of Procedures Unattached to Insurance
All procedures that are not attached to insurance claims are batched daily. We ensure that this oversight is remedied whenever necessary.
Primary and Secondary Claims are Submitted Daily
All dental insurance billing claims for primary and secondary claims are sent electronically, daily. Pre-authorizations will be sent to insurance companies when requested. We work with any current electronic claims system you are using. If you are currently sending paper claims, we will assist you in setting up electronic claims at no additional cost to you. Every claim is audited before it is sent to an insurance company to ensure that the claim will not be denied over a clerical error.
Electronic Attachments Used When Available
Electronic attachments are sent for all claims when available. If an insurance company will not accept electronic attachments, we process a paper attachment through the mail. If you are currently not using electronic attachments, we will assist you in setting up the ability to send electronic attachments with your electronic claims at no additional cost to you.
Compilation of Incomplete Patient Information
Often patient’s files are incomplete that can cause the claims to be denied. Our managers will contact your patients and ask for any missing information–to complete the patient file–to ensure the promptest payment possible. We will report these errors in your daily email summary to help you better understand how we are solving your insurance collection issues.
Implementation of Proven Narratives
All denied claims are immediately investigated & appealed. Any outstanding claims will be appealed until paid. Often we will use proven narratives that we have found successfully in appealing certain types of procedures. If any information is required from you, we will forward them to you for response.
Daily and Monthly Insurance Aging Reports
The Insurance Aging Report is worked daily and analyzed each month. You will receive daily summaries that track how many overdue claims were appealed, how much money was collected, and what your current account receivable balances are.
A Detailed Work Log Regarding Accounts Receivable
All overdue insurance balances that are thirty (30) days old or older are followed up on weekly. In your daily email summary, you will learn how many of these types of claims were worked that day. A detailed list of who we’ve been working with at the various insurance companies is available upon request.
Daily and Monthly Accountability Reports
Daily and monthly reports are emailed to your management staff, with a summary of our insurance collection efforts and any issues we have discovered that will slow down our collection efficiency.
Summary of Dental Insurance Billing Services
The features below reflect the basic benefits of our Dentist Billing Service for your practice:
• Quick and thorough correction of patient ledgers resulting from posted insurance payments and insurance contract adjustments.
• Instant appeal of any denied claims and closure of successful claims.
• Use of proven narratives to appeal and collect on denied claims.
• Daily modification of procedures not associated with insurance claims.
• Primary and secondary claims processed and distributed on a daily basis.
• Electronic attachments prepared when needed.
• Timely collection of all missing patient information.
• Daily attention paid to the Insurance Aging Report.
• Email reports sent daily, and monthly to update your practice as to the success of our dental billing services.
• Elimination of claims more than ninety (90) days old and timely, accurate processing of all other open dental insurance billing claims.
Do You Have Any Questions?
Please complete the Contact form below or call us, we will be happy to answer.